Frequently Asked Questions

15:00 hrs

11:00 hrs

Cancellation Policy is based on your selected rate plan, please refer to booking terms & conditions

For any group inquiry of 10 rooms or more, please contact us at [email protected]

Yes, there is on-site parking available at The Siron Place Hotel

  • Mpesa
  • MasterCard
  • Visa
  • American Express
  • Cash

All payments made with card, debit or credit, will incur a 1.5% payment processing fee.

Unfortunately, payments for all non-refundable rate plans are taken at the time of booking and therefore are unable to be processed in cash unless the guest is present at the time of booking.

Kindly refer to The Siron Place Hotel cancellation policy.

Direct, with us – of course!

Our friendly Guest Services team would love to assist in booking your holiday and will happily beat any legitimate advertised price found elsewhere.

We also encourage all guests to claim our Loyalty Membership Code via our website or quote it to our friendly Guest Services team when making your booking over the phone or via email.

By entering this Promo Code you will instantly become a Loyalty Member and receive not only an exclusively lower price on all standard rate plans but also other great benefits such as complimentary late checkout until 12 pm!

In light of the most recent COVID19 outbreak, The Siron Place Hotel has reviewed our daily housekeeping schedule in reducing the frequency in which staff and additional parties may need to enter and exit guest rooms.

You can rest assured that our friendly Guest Services team is on-site daily, and working hard to ensure all communal areas are sanitized daily. They too are on call to ensure the provision of fresh linen and additional amenities, regularly checking on all in-house guests.

If your stay exceeds 4 nights a full linen change is provided during your time with us.

Weekly and Monthly stay long-term guests benefit from hugely reduced rates of stay and with this, are asked to ensure regular upkeep of their room and facilities.

The Siron Place Hotel will continue to monitor and review the current circumstance of the country and follow strict advice from the Ministry of Health regulations to ensure we continue to provide a seamless service with the safest of practices in mind.

Yes, we offer complimentary fast wireless internet (Fiber connected) for all guests in the house.

Wifi connection details will be provided at check-in by our friendly guest services team, or are found clearly listed on your room key holder.